Tracking order
Order Tracking Process
At ROSÉLINEA, we understand how important it is for you to know the status of your order. Here's how you can track your package:
- Order Confirmation
After placing your order, you'll receive an order confirmation email containing your order number and details.
- Shipping Notification
Once your order is processed and shipped (usually within 1-3 business days), you'll receive a shipping confirmation email with your tracking number.
- Track Your Package
Use the tracking number provided in your shipping confirmation to monitor your package's journey.
How to Track Your Package
You can track your order through our recommended third-party tracking service:
17Track - Global Package Tracking
17Track is a reliable platform that supports tracking for most international carriers. To use it:
- Visit 17Track website
- Enter your tracking number in the search field
- Click "Track" to view your package status
17Track provides detailed information including current location, transit history, and estimated delivery date.
Tracking Tips
- Tracking information may take 24-48 hours to update after shipment
- For international orders, allow additional time for customs clearance
- If your tracking shows no updates for more than 5 business days, please contact our customer service
Estimated Delivery Times
Delivery times vary depending on your location and shipping method selected:
- Domestic: 3-7 business days
- International: 7-21 business days (may vary by country)
Note: These are estimates only and don't include processing time (1-3 business days).