Shipping policy
Shipping Information
At ROSÉLINEA, we are committed to delivering your fashion items with care and efficiency. Please review our shipping policy below for details about delivery times, costs, and other important information.
Shipping Method
We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotions, processing may take slightly longer.
Shipping Time & Costs
Delivery times vary by destination:
- Domestic: 3-7 business days
- International: 7-21 business days (depending on customs clearance)
Shipping costs are calculated at checkout based on your location and order weight. We do not currently offer free shipping.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Shipping Restrictions
We currently ship to most countries worldwide. Some restrictions may apply to certain destinations due to customs regulations. Customers are responsible for any additional customs fees or import taxes.
Address Accuracy
Please ensure your shipping address is complete and accurate. ROSÉLINEA is not responsible for packages shipped to incorrect addresses provided by the customer.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.
Contact Us
For any shipping-related inquiries, please email our customer service team. Include your order number for faster assistance.