Terms of service
1. General Terms
By accessing and purchasing from ROSÉLINEA, you agree to be bound by these Terms of Service. All products are subject to availability and we reserve the right to discontinue any product without notice.
2. Order Processing
Orders are processed within 3-5 business days. You will receive an order confirmation email with tracking information once your items ship. We are not responsible for delays caused by shipping carriers.
3. Returns & Refunds
We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Refunds will be issued to the original payment method within 7 business days after we receive the returned items. Sale items are final sale.
4. Product Information
We make every effort to display product colors and details accurately, but slight variations may occur due to monitor settings. Product measurements are approximate.
5. Intellectual Property
All content on ROSÉLINEA including designs, text, graphics and logos are our exclusive property and protected by international copyright laws. Unauthorized use is strictly prohibited.
6. Limitation of Liability
ROSÉLINEA shall not be liable for any indirect, incidental or consequential damages arising from product use or inability to use our website. Our maximum liability shall not exceed the purchase price of the product in question.
7. Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be submitted to binding arbitration in accordance with the rules of the International Chamber of Commerce.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the modified Terms.
10. Contact Information
For any questions regarding these Terms, please contact our customer service team through the contact form on our website.