Privacy policy

1. Information We Collect

At ROSÉLINEA, we collect the following types of information when you interact with our website:

• Personal Information: Name, email address, shipping/billing address, payment details when you make a purchase
• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, products viewed, time spent on site, and shopping behavior
• Cookies: We use cookies and similar tracking technologies to enhance your shopping experience

2. How We Use Your Information

We use collected information for the following purposes:

• Process and fulfill your orders for our dresses, t-shirts, and other fashion items
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send marketing communications (only with your consent where required by law)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, shipping carriers, and IT service providers
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. International Data Transfers

As an international fashion retailer, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access and receive a copy of your data
• Right to rectification of inaccurate data
• Right to erasure under certain circumstances
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent (where processing is based on consent)
• Right to non-discrimination for exercising your rights (CCPA)

To exercise these rights, please contact us through our website's contact form.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for data transmission
• Secure storage systems with access controls
• Regular security assessments
• Employee training on data protection

8. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new effective date.

10. Contact Us

For any questions about this privacy policy or your personal data, please use the contact form on our website.